Medical Negligence Experts
Chapman Dhillon Solicitors established in 2009 in Leeds and now has an office in the City of London. Our firm now provides extensive Legal Services and guidance to clients across the England and Wales. We are experts in Medical Negligence and Personal Injury Claims. Our aim is to get you the maximum compensation.
Insurer & Broker Experts
Chapman Dhillon Solicitors act on behalf of leading insurers and brokers across England and Wales protecting corporate assets and making key recoveries in various insurance areas. If you are an insurer or broker, please contact us;
Head Office
  LEEDS: 0113 388 0400        LONDON: 0207 167 2021

About Us

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Complaints Procedure

If you are not happy about the level of service you have received from the personal dealing with your case, you can refer the matter to the Senior Partner, Mr Rajesh Virdee. You can do this by using the Contact Form or by calling 0113 388 0400.

The Senior Partner will consider your complaint and carry out an investigation and will provide a proposed solution within ten business days. If the matter is complex and it takes longer to deal with your complaint, we will contact you within ten business days to give you an approximate timescale of when you can expect a response. If we believe it would be helpful, we may suggest a meeting.

Referral To The Legal Ombudsman

If you are not satisfied with the final response you may refer your complaint to the Legal Ombudsman . The Ombudsman expects complaints to be made to them within six years from the date of the act/omission about which you are concerned, or three years from when you should have known about the complaint. The Legal Ombudsman will usually only consider a complaint if our internal complaints procedure has been exhausted within the last six months.

The Legal Ombudsman’s contact details are as follows:

Telephone: 0300 555 0333
From overseas: +44 121 245 3050
Minicom: 0300 555 1777

Legal Ombudsman
PO Box 6806

Today, doing great work for our clients means advancing our position as knowledgeable, multi-disciplinary legal service providers in England and Wales. Our expert Solicitors continue to demonstrate their qualities and their ability to manage the complexities of your life whether as an individual or as a company.