At Chapman Dhillon Solicitors we invest time from the very beginning of any case to ensure that we fully understand your requirements and expectations. We continually improve our performance through training, motivating and rewarding our staff. Our clients receive a consistent service quality and efficiency, which applies to cost management and delivery of advice, as well as work processes. Given these rigorous quality procedures, poor performance at Chapman Dhillon Solicitors is rare. However, we will take any concern that you may have regarding our service very seriously, fully investigate it and take actions to resolve it. As a client, if you have a complaint about the service that you have received, you can contact the Partner responsible for dealing with Complaints, Mr Rajesh Virdee, by emailing firstname.lastname@example.org and quoting the relevant case reference.
We have set out below the high standards we offer our clients on a daily basis: